Confirm Order Checklist

Pre-Order Review

• Product Selections: Confirm your selected fuel type, ignition system, size, and finish for each item.
• Accessories & Upgrades: Ensure all desired accessories and enhancements are included for a complete installation.
• Shipping & Delivery Details: Verify your delivery address, contact information, and any special delivery instructions.
• Lead Times: Review estimated production and delivery timelines—many of our pieces are crafted to order.

What Happens Next

• Order Confirmation: You'll receive a detailed confirmation email outlining your selections and estimated delivery window.
• Freight Delivery Coordination: Our team will contact you to schedule delivery and provide tracking information. Please inspect your shipment upon arrival and note any issues on the delivery receipt.
• White-Glove Support: Our U.S.-based concierge team is available to assist you—from pre-order questions through installation and long-term care.

Cal Flame Finish Selections

If your order includes a Cal Flame island, please select your preferred finishes below so we can confirm your build accurately.

Need Personalized Assistance?

We're committed to your satisfaction at every step.
Live Chat is always available, or email our support team for expert guidance.